Returns Policy
- In the unlikely case of receiving a faulty item, we are only too happy to offer an exchange, replacement or store credit.
- To obtain a refund, exchange or to store credit for a product that you have purchased from loot Home Warehouse, you must provide us with proof of your purchase.
- Proof of purchase includes: Receipt or Delivery Note for online purchases and In-store Purchases.
- All faults or defects should be reported to Loot Home Warehouse within 7 days of the defect or fault appearing.
- Refunds will only be provided when these options are unavailable in accordance with Fair Trading policies
We are not required to provide a refund or replacement if you change your mind. Please refer to the Australian Consumer Law for more information.
Privacy Policy
A J Magnay has created this privacy statement in order to state our policy and commitment to privacy.
A J Magnay does not sell, lend nor distribute any member information to any third party. Information may be shared with partners (such as paypal) that provide co-branded services but this information is limited to that required to implement such services, and will only occur with the members consent to participate in such services.
Your IP address may be used to gather general web traffic information.
We collect the following information from users that place orders. Name and address, telephone number, delivery address and products of orders. The information we collect is used by us to contact consumers for marketing purposes and to create a record of previous orders
We use cookies to record session information, such as items that consumers have added to their shopping cart.
Your postal address will only be used to receive the products you ordered through this site. Your telephone number will only receive telephone contact from us with information regarding product orders you have placed through this site.
With respect to security: We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. We do not store credit card information on any A J Magnay servers. All secure SSL encrypted Credit Card transactions are handled by Paypal.